Fine American Craftsmanship
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Ordering Information

Website
  • All online orders will be shipped by the artist with loving care. Delivery date approximately 2 - 6 weeks as shown on the website, depending on item(s) ordered. 
  • We ship via UPS Ground within the continental US, fully insured. Please contact us for international orders and Shipments to Alaska, Hawaii and Puerto Rico, we will be glad to personally assist you.
  • We accept all major credit cards and PayPal.
                 Payment methods
                   Please Note:
                  Prices shown on website are subject to change without notice.
Special / Custom Orders
Some artists accept Special / Custom Orders. Feel free to contact us with inquiries for a specific artist. There is no charge for inquiries. However, there may be an extra charge by the artisan for custom work.
 
Special Orders or custom work requires a 50% deposit which is not refundable.
The balance plus shipping will be charged when item is shipped. 
 
Special order/ custom order = Final Sale (not refundable)

Sale Items = Final Sale (not refundable) 

Return Policy
We want to do everything possible to make your shopping experience smooth. We regret that we cannot offer refunds, but are happy to extend gallery credit within 15 days of purchase.
 
Exchanges must be accompanied by a sales receipt and in its original packaging. Additionally, a restocking fee of 5% may apply. Merchandise must be returned in the same condition as when purchased.
 
You are responsible for the shipping costs to and from the artist unless in the unlikely event there is a previously undetected defect in the piece. In this case, it's on us.

Shipping & Handling
We ship via UPS Ground, unless otherwise stated. Fully insured.

International Shipping: Contact us for details. Any customs, taxes, import duties or any other applicable charges are your responsibility.

We also offer Next Day, 2 Day, 3 Day delivery options for domestic orders. Contact us if you want to expedite your order.

  • Shipping Charges: Shipping charges are estimated based on standard UPS rates.
  • Address : No P.O. Boxes, please provide your complete street address information with your order.
  • What if damage occurs? Keep all original packing material and repack damaged item, taping box closed. Contact us within 5 business days of delivery to report any damages, otherwise we cannot honor your claim.